Panasonic’s range of SIP communication solutions are now fully integrated with Netcall’s all-in-one customer experience a feature rich omni-channel contact centre solution incorporating all of the communication channels that a customer can use to engage a business – like voice, SMS and email.
This integration strengthens Panasonic’s built-in call centre features, including reporting and monitoring, removing the need for human intervention and improving customer satisfaction.
https://business.panasonic.co.uk
