A major global Microsoft 365 outage is causing disruption for businesses, with Outlook, Exchange Online and Microsoft Teams among the services affected.
The incident, which began on Thursday 12 November, has left organisations struggling with email access, communications and cloud-based collaboration. Microsoft is working to restore services, reporting early signs of improved server stability, although disruption continues.
For UK MSPs and IT resellers, the incident highlights the importance of business continuity planning, proactive monitoring and clear customer communication. It also presents an opportunity for providers to demonstrate their value through responsive support, alternative communications and robust disaster recovery strategies.
Microsoft says it has no current indication that the incident is the result of a cyberattack.
