Konica Minolta Business Solutions (UK) Ltd and Agilico Workplace Technology are celebrating a remarkable 50 years of partnership. Initially incorporated as a Minolta partner in 1973, the two businesses have worked closely together ever since, ensuring customers have the best workplace technology backed up by industry-leading support and service.
Reflecting upon the ongoing partnership, Simon Davey, CEO of Agilico Workplace technology stated, “We have worked closely with Konica Minolta for around half a century and it continues to be a true partnership because they listen to us and support our combined business. They also continue to provide us with fantastic market-leading products and services which are vital to our customers.”
Today Agilico has three distinct divisions – Agile Print, which is the largest independent Managed Print Service business in the UK, Agile Docs is its consulting and software business, and Agile Tech supports its customers with IT and Telecoms services. The business boasts an impressive 40,000 Machines in Field (MIF) and has around 500 staff which look after nearly 14,000 customers across multiple sectors.
The partnership continues to evolve to meet the needs of the market and the two companies are working in closely to address the need for greater sustainability. As part of its commitment to the circular economy, Agilico has created a brand new, purpose built national MFD (multi-function device) refurbishment centre in Leicester to give a new lease of life to ex-showroom and low-utilisation machines.
The close and ingrained working relationship between Konica Minolta and Agilico made collaborating successfully together on the National Refurbishment Centre a much easier proposition, as Simon Davey elaborated, “Konica Minolta builds fantastic products, and we know them inside out. This means that when we refurbish a Konica Minolta machine, we have the right knowledge and manufacturer support, so you can be sure it will last for many years to come.”
Konica Minolta is equally supportive of this initiative as Rob Ferris, CEO of Konica Minolta Business Solutions (UK) Ltd commented, “We are very proud to produce world-class technology that lasts. Working in collaboration with Agilico we are ensuring we address the circular economy challenges by making sure our technology can be reused in the most effective way. Customers now have an even wider choice – either new or great used technology from Konica Minolta, through Agilico, to strike the perfect balance of matching requirements and budget.”
The stringent refurbishment process reflects Agilico’s ethos of quality and service, as Simon Davey added, “Every part of our business is about quality – from the workshop where we build the machines to our customer service, be that answering the phone to the customers or when we’re meeting face to face. This is an underlying principle that we proudly share with Konica Minolta.”
Having a strong working relationship is equally important for customers, as Rob Ferris commented, “Our customers need the right help and advice on the best solutions for their needs, particularly in the current economic climate. Businesses need expert guidance to choose how they get the best return on their investments. That could be new or used technology, or indeed a blend of both. This Agilico refurbishment initiative really helps to drive that agenda and we are proud to be working in partnership to support it.”
About Konica Minolta Business Solutions (UK) Ltd
Konica Minolta is a market-leading Hardware Manufacturer, Smart Data and Digital IT Services company that builds and transforms digital business operations, workplaces, and IT infrastructures to meet the changing needs of customers of all sizes, across departments and industry sectors – both private and public sectors.
A broad portfolio of hardware and solutions and services include IT Infrastructures, Managed IT Services & Support, Process Digitisation and Automation, Digital Print, and Intelligent Video Solutions, as well Outsourced helpdesks and service desks for both front & back-office tasks.
Konica Minolta combines world-class technology partnerships with end-to-end expert operations and processes – from design to support, to transition 10,000 UK customers and partners to the future of work and our vision of an “Intelligent Connected Workplace”.
The company has won awards for its social contribution and is committed to workplace wellbeing, achieving its Sustainable Development Goals throughout the business and wider supply chain. Konica Minolta is listed among the ‘2022 Global 100 Most Sustainable Corporations in the World’ and has received the highest level in EcoVadis Sustainability Ratings.
Part of the global Konica Minolta Group, Konica Minolta Business Solutions (UK) Ltd is headquartered in Basildon, Essex with 10 regional offices across the UK, employing over 750 people.
