The platform features customised content for partners in the US, Mexico, UK, France, Germany, Italy and Spain, with integrated support for the local language and programs specific to each market.
Key features of the portal include access to product imagery, sales collateral, promotional materials, and programs such as Print It, Plant It, that help drive growth and market differentiation. Partners can also engage Katun technical support to create and manage service tickets efficiently, ensuring swift resolutions and improved customer support as well as benefit from instant access to technical service manuals, reference guides, firmware updates, product drivers, and other essential technical documentation.
Partners can register and manage Arivia product warranties, as well as access the Katun commitment customer satisfaction program and receive real-time updates on the latest product news, marketing initiatives and industry developments.
Chenyi Chiu, Chief Strategy Officer at Katun said: “We are thrilled to launch the Katalyst partner portal to help support our partners globally. This portal reflects our ongoing commitment to empowering our partners, providing them with the resources they need to succeed, and making their experience with Katun as seamless and efficient as possible.”
