Aurora Managed Services (‘Aurora’), today announced the appointment of Graham Orr as Group Operations Director.
Orr has over 30 years senior-level experience leading nationwide customer service operations, having risen from the ranks of field service. Prior to joining Aurora, Graham has held Directorship roles at both independent and manufacturer organisations in the managed print services industry. In his spare time Graham is also an active Veteran Advocate, Trustee and Board Member. With first-hand experience having served in the Royal Navy he leads and volunteers with several welfare organisations to support former members of the armed services.
Aurora CEO Martin Oxley said: “Graham is a fantastic addition to the Aurora Board and business. He has built and led industry-leading managed services operations throughout his impressive career, and his incredible experience and natural instinct in service delivery will inspire our service and operations teams and help drive further development of the customer service we deliver.”
Orr commented “I’m very excited to be joining Aurora, they have a fantastic team of talented people who are really passionate about service delivery and customer care. That’s just the environment I identify with and I’m looking forward to being a catalyst to drive more enhancements in the services we can provide to our customers and the efficiency and responsiveness of our operations. I will of course continue to support fellow veterans in my 1-2 spare time in the various volunteer and trustee roles I hold as that is something I am equally passionate about.”
About Aurora Managed Services Aurora is one of the UK’s leading independent providers of print, document, workflow and telecoms technology, delivered as a managed service. Aurora provides tailored systems which combine the best hardware and software technology from market leading manufacturers with Aurora’s pro-active managed service delivery.
For more information please visit www.aurora.co.uk
