- Brother UK unveils three new MPS solutions, tailored to businesses of different sizes, to make it simpler for partners to meet the surging demand for print-as-a-service
- More than half (60%) of print will be delivered on a contract in the next three to five years*, with Brother targeting contractual sales to account for 50% of revenue by 2025
- Rising demand comes as more SMEs seek to access the benefits of MPS, which include boosts to productivity, efficiency and sustainability
Business technology solutions provider Brother UK has launched three new managed print services (MPS) solutions to enhance its support for resellers amid growing demand for print-as-a-service.
MPS Essential, MPS Professional and MPS Enterprise are designed for the needs of different businesses, from small organisations with a single office through to complex multi-site corporations, and make it simpler for reseller partners to sell contract printing.
This launch forms part of Brother UK’s strategy to deliver 50% of revenue through contractual sales by 2025. The business says the new offering will help it take advantage of strengthening demand, with 60% of print forecast to be delivered as part of a service in the next 3-5 years*.
Brother UK has delivered MPS since 2010, with almost all (97%) of the businesses moving on to Brother MPS remaining on contracts five years later. The increasing demand comes as businesses seek out to boost the productivity, efficiency and sustainability of their print infrastructure.
The new offering guarantees that 100% of the ink and toner cartridges can be returned for recycling or remanufactured at its Recycling Technology Centre in Ruabon, North Wales, meaning that zero waste goes to landfill.
Greig Millar, chief revenue officer at Brother UK, said: “Businesses increasingly want to buy on contract. Between April and June this year we delivered an 84% year-on-year increase in new MPS agreements and our retention rates carry on surpassing our expectations.
“We expect to see this growth continue and we’ve broadened our offering to help reseller partners capitalise on the demand. The launch of Essential, Professional and Enterprise will give partners straightforward, better-focused solutions to target businesses of different sizes and expand their revenue streams.
“Volume requirements on MPS packages have often been a barrier to small businesses looking to benefit from it. Our Essential solution is a market-first which will help resellers convert this untapped base and lock-in 15% commission on recurring revenue. Importantly, all three solutions have flexibility built-in so that businesses have access to tailored solutions that will help them maximise productivity, efficiency and sustainability.”
Brother’s MPS Essential offering is designed for small businesses with low volume print requirements. Flexible plans start from £5.78 per month, which provides companies with a printer, free servicing, and automatic supplies replenishment. Resellers can sign businesses up in seconds, with customers having the flexibility to cancel at any time. Brother will manage credit checks, maintenance of devices and consumables deliveries, making it suited to resellers selling MPS for the first time.
MPS Professional is designed for SMEs with higher volume print requirements. Benefits include tailored user interfaces on machines, additional weekend and bank holiday maintenance support from Brother and on-site demonstrations. Customers also have the option to pay per page or build their own package based on their page volumes, offering a more cost-effective way to print.
MPS Enterprise is the vendor’s fully bespoke offering for resellers servicing large corporates with complex printing needs spanning multiple locations. Benefits include specialist pre-sales consultancy for customers, ongoing optimisation of the service through a dedicated Brother account manager, and full breakdowns on recycling and remanufacturing to support firms’ reporting on sustainability.
To find out more about Brother MPS, visit the Brother MPS Zone here
*IDC FutureScape Worldwide Solutions – Imaging, Printing & Document Solutions 2022 Predictions
About Brother UK
Over 100 years of innovation have gone into making Brother the global technology solutions provider that it is today.
From managed print services and print and scan hardware, to specialist print and labelling solutions, Brother’s products and services are designed to help channel partners support their customers in boosting productivity, efficiency, security, workflow, resilience and sustainability.
Founded as Yasui Sewing Machines Co in Japan in 1908 and later renamed to Brother, the UK business has secured Investors in People ‘Platinum’ status and a prestigious Queen’s Award for Enterprise in recognition of its outstanding achievements in sustainable development.
