Lexmark has expanded its Lexmark Security Services offering to enterprise print customers worldwide. This comprehensive service helps protect an enterprise’s IT infrastructure from cyber-attacks by addressing print device vulnerabilities – missing passwords, insecure settings, open ports, outdated firmware – that are routinely unnoticed by security professionals.
Lexmark Security Services consist of three core components:
Security Consulting: Lexmark security experts collaborate with a customer’s IT team to review and enhance the security of their print environment. By analysing up to 2,500 device settings, firmware versions and user permissions, Lexmark establishes a tailored security configuration baseline. This comprehensive approach includes guidance on print drivers and server infrastructure, ensuring alignment with industry best practices.
Security Assessment: Lexmark security experts assess the customer’s print fleet, either remotely or onsite, gathering data on firmware versions, settings and permissions. Lexmark then creates a scorecard that outlines risks and recommended mitigation steps. The Printer Security Assessment analyses hundreds of data points to identify firmware vulnerabilities, unsecure device settings, and weak authentication permissions. This data-driven approach produces a comprehensive view of the fleet’s security posture and where it is lacking.
Configuration Management: For customers lacking time and resources, Lexmark offers a managed service to implement recommended mitigations. This includes Configuration Management, ensuring consistent settings across potentially thousands of devices, and regular firmware updates. Lexmark monitors connected devices daily, pushes approved configurations, and ensures firmware is up to date. This is all performed remotely by Lexmark to remove the security burden from customers.
