Sophos is expanding its commitment to the channel with the addition of Partner Care, a new offering in its global partner program that features a dedicated, 24×7 team of Sophos experts who handle non-sales related questions and operational support.
The offering is designed to speed up response times for Sophos partners and managed service providers needing assistance with administrative and operational tasks, freeing them up to focus on selling and securing their customers with Sophos’ portfolio of managed services and endpoint, network, email, and cloud security solutions.
Sophos Partner Care offers a single point of contact for quoting, navigating the partner portal, addressing licensing queries, not for resale (NFR) requests, and more. With this high level of service, partners working with small and mid-market organisations can better boost their productivity and increase profitability.
